Our Products
bKiosk - Customer Self-Service Terminal
Customer Self-Service Terminal (BKIOSK) is a touch screen customer self-service terminal, interfacing with the bank’s Core Banking Solutions. Customer can inquire their account, transactions and operations without depending upon the Bank Staff. APIs are available in the application for all types of customer inquiries. Customer identity is validated through their mobile number and OTP. Customer can also lodge their service requests for Cheque Book, Stop Payment, Hot Listing the Credit and Debit Cards. Frame work is available for adding any other type of customer request.
Required interface with bank’s Core Banking Solution will be built as part of the implementation. Customer can also enter the cash deposit and cash withdrawal details. System should provide reference number for cash transactions. With this reference number, teller can retrieve the transactions in the Core Banking Application and complete the transactions. It reduces the time and data key-in efforts for the bank staff. Required interfaces will be built as part of the solution implementation.