• Job Description / Position: Finacle Application L2 Support
• Job Location: India/Overseas
• Exp: 3+ Years
• No of open positions: 5-7

Experience

·         Minimum 5 years of Product experience in Finacle Core Banking product (Infosys/Edgeverve)

·         Working experience on Finacle 7X and 10X and product capability along with Application architecture

·         Experience in handling Finacle Interfacing requirements (Custom and Product APIs/Connect 24/Finacle Integrator)

·         Need to have experience of direct interaction with Clients

Technical Skills

• Good understanding of Finacle Product Architecture & Customization layers.
• Finacle customization flow understanding (New custom menu, Reports – MRT & Jasper, Batch job, Product menu customization, FI, EOD-BOD process and debugging)
• Experience in best practices to be followed in Oracle (SQL, PL/SQL, Stored Procedures, Triggers, Functions) related to Finacle application.
• Experience in Finacle scripting, Unix shell scripting and Report designing.
• Good understanding of Finacle Integrator and feasible enhancements to the same.
• Hands on experience in using Finacle APDM for patch deployment
• Complete End to End execution of EODBOD module.
• Knowledge of full life cycle of module including menu options.
• Knowledge of related tables for various flow and processing in the specific module.
• Resolving deployment issues and Debugging skills.
• Strong Technical understanding of Finacle Core, CRM, SVS, SSO, FI and C24 solutions
• Maintain and Monitoring of the Finacle related services.
• Good Knowledge on payment system modules.

Functional Skills

·         Finacle Core Banking Functional knowledge

·         Good understanding of Banking domain and terminologies used.

·         Finacle certification from Infosys will be added advantage

·         Finacle CRM and Admin module (FINFADM/SSOADM)

Soft Skills

• Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness by sharing  deep knowledge and experience.
• Self-motivator and self-starter,   Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
• Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management
• The Application Support L2 Specialist is accountable for the availability, performance, cost optimizations and risk management related to Finacle Application services.

• Application availability
• Application performance
• Incident management
• Problem management
• Service quality
• Capacity management
• Backup and recovery
• High availability / Always on Support
• Troubleshooting (Incident diagnoses and analysis)
• Disaster Recovery

Job Category: Finacle Application Support Management

Job Type: Full Time

Job Location: India, overseas