“The technology you use impresses no one. The experience you create with us everything.”
“The technology you use impresses no one. The experience you create with us everything.”
- Business Drivers – The Bank has taken a major technological transformation. The Bank started a core banking transformation project, migrating from legacy banking technology to Finacle, and changing much of the banking application portfolio and infrastructure with it, the digital banking transformation took place on 16th January 2017. The Finacle implementation project at BRAC Bank Bangladesh was remarkable because the project was completed successfully and was largely incident free.
- In addition to various IT roles, the Bank deployed excess business employees, with each
executive managing a project track. Fifteen employees from the Bank ’s IT organization
were deployed full time as a Core Team.- Banking Data Migration and Standardization, As Would Be Expected of a Project of This
Nature, Was Particularly Challenging and Went Through Over Multiple Runs.Salient Features of Implementation
- A Train-The-Trainers Approach Was Adopted for Training Branch Employees. After
Several Rounds of User Acceptance Testing, Roll Out Simulations, And Training,
Finacle Was Rolled Out to Each Of The Bank’s 150/53 Branches Big Bang roll out On the
Go-Live Date- The Bank Deployed Several Solutions in Conjunction with Finacle Core Banking, Finacle
Alert Server, ATM Switch, Integration with Automated Clearing House and Payment
systems, Mobile Banking, Among Many Others.- The Bank Reports No Significant Delays or Catastrophic Problems after Go-Live. Also,
The Big Bang Roll Out Was Accomplished Without Incident.- Custom Workflows were built for quick account opening and transaction generation.
- Product API’s were customized to suit the need of day to day business operations to
increase the productivity with less time factor.- Custom API’s were built for both Inbound and Outbound calls to seamlessly interface
with third party applications.- A robust open API repository allows the bank to effectively implement open banking
and easily collaborate with external ecosystem.- The bank now has a future-proof platform to accelerate innovation and provide highly
personalized offerings to its customers.